Assistant Manager (Licensed Esthetician or Cosmetologist)
Full Time • San Jose - Downtown
Benefits:
- Awesome break room
- First Uniform Set on Us
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.
LOVE WHAT YOU DO
LOVE WHAT YOU DO
At Waxing the City, we are passionate about helping clients look and feel their best — and that starts with a team who loves what they do. Our Assistant Managers are key leaders who support studio operations, empower team success, and elevate the client experience every step of the way.
We’re seeking a licensed esthetician or cosmetologist who thrives in a hands-on leadership role and is eager to grow their career in a supportive, high-performance environment. This hybrid position blends studio coordination, team development, local marketing execution, and client service (including at least two weekly Cerologist® shifts).
As Assistant Manager, you’ll work closely with the Studio Owner to ensure seamless day-to-day operations. Your responsibilities will include overseeing the client experience, supporting training and performance development, maintaining a clean and professional studio, and representing the brand through local marketing events and partnerships. This is an ideal role for a licensed beauty professional who wants to expand their business and leadership skills while continuing to provide services in the treatment room.
ESSENTIAL FUNCTIONS:
- Partner with the Studio Owner to lead daily studio operations and provide in-person support to the team
- Perform waxing services (minimum two shifts per week) to stay connected to service quality and client needs
- Mentor and support Cerologists® in achieving performance goals
- Uphold brand standards for client service, cleanliness, and professionalism
- Drive local marketing efforts, community partnerships, and event participation
- Oversee supply inventory and manage ordering as needed
- Assist with onboarding and training new team members
- Serve as the on-site point of contact for urgent or escalated issues in the Studio Owner’s absence
- Lead by example in communication, client care, and team collaboration
MINIMUM QUALIFICATIONS REQUIRED:
- Required: Current State Licensure (Esthetician, Cosmetologist)
- Required: 1+ years of hands-on waxing experience in a professional setting
- Required: 1+ years of experience in a management or supervisory role
- Comfortable and open to performing male waxing services
- Strong communication and interpersonal skills
- Passion for customer service and empowering team growth
- Highly reliable and organized with strong follow-through
- Comfort with basic tech platforms (POS systems, scheduling tools, email)
- Must be able to work evenings/weekends as needed and attend community events
OUR CORE VALUES:
- Emphasis on People
- Outstanding Client Service
- Compassion & Caring
- Community Partnerships
Compensation: $20.00 - $40.00 per hour
WAXING THE CITY CAREERS
At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.
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Proprietary, Extensive Training
Ongoing Advanced Education
Professional Development
Opportunities to Advance