Job Title: Studio Coordinator (Front Desk Sales Associate)

Location: Waxing the City – Memorial

Overview:
Waxing the City is looking for a passionate and organized Studio Coordinator to be the face of our studio. In this client-facing role, you’ll provide exceptional service, support daily operations, and help drive studio growth through sales and client engagement. If you're someone who thrives in a fast-paced environment, loves interacting with people, and has a knack for organization—this is the role for you!

Key Responsibilities

💛 Deliver Customer Service Excellence

Client Experience: Greet every client warmly and ensure they feel welcomed, valued, and cared for.
Appointment Management: Handle scheduling, rescheduling, and cancellations across multiple studio locations with professionalism and efficiency.
Customer Service: Respond to client inquiries and concerns promptly with a helpful, solutions-oriented attitude.
Cleanliness: Maintain the cleanliness and presentation of the lobby and common areas throughout the day.
Administrative Support: Assist with studio tasks and ad-hoc requests to help operations run smoothly.

📈 Help Drive Studio Growth

Membership & Retail Sales: Educate clients on our membership options, retail products, and service enhancements to drive conversions.
Add-On Services: Proactively recommend and promote additional services during client visits.
Marketing Support: Assist with content creation, in-studio signage, and marketing campaigns to attract new clients and highlight promotions.
Client Outreach & Referrals: Execute win-back strategies, manage follow-up communications, and help boost Google reviews and referrals.
Inventory Management: Restock and organize products regularly; assist in supply ordering to ensure the studio is always stocked.

What We’re Looking For

Prior experience in customer service, sales, or front desk operations, preferably in the beauty, wellness, or retail industries.
Strong communication and interpersonal skills—you’re warm, upbeat, and professional.
Detail-oriented and organized with the ability to manage multiple tasks.
Comfortable with technology and familiar with social media platforms.
Sales-driven mindset with the confidence to talk to clients about memberships and upgrades.
A self-starter who brings positive energy and initiative to everything you do.

Compensation & Perks

Hourly Pay: $10 per hour
Commission: Earn commission on retail and membership sales
Employee Discounts: Services & product discounts
Growth Opportunities: Career development and advancement potential within the studio

Ready to Join the Team?

If you're motivated, professional, and passionate about creating a five-star client experience, we’d love to meet you!
Apply today to become a valued member of the Waxing the City team.

Compensation: $10.00 per hour

WAXING THE CITY CAREERS

At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

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