Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development

THIS POSITION HAS A LONG HIRE TIMELINE
START DATE: MID-MARCH 2025

Are you looking for the following?
- Flexible work life
- Helping others grow and succeed in what they do
- Not sitting still behind a desk all day
- The challenge of supporting 12+ employees
- Using your skills to grow and develop a business
- Planning fun marketing events

If so... keep reading!

LOVE WHAT YOU DO

At Waxing the City, we are passionate about helping our clients look and feel their best. Studio Marketing Managers are true leaders paving the path to success for our Cerologists® and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. This position is one that you'll be able to grow in new skills but also take charge of what needs to be done to grow the business to the best that it can be.

We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists® and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves.

SUMMARY:

The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience.

The Studio Manager will also work closely with owner(s) to run human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.

ESSENTIAL FUNCTIONS:

Client Acquisition, Client Experience, Client Retention
Inventory Management (retail & consumables)
Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
Social Media Management
Staff Recruitment, Hiring, Management, Development and Retention
Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
Budget & Inventory Order Management
Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention
1x1 with Estheticians on a Monthly Basis
Supporting all aspects of growing the studio
Weekly meetings with the owner group to discuss support and needs

ROLE SCOPE AND COMPLEXITY:

This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.

The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

Benefits:

PTO
Health Insurance Support
Potential Performance Bonuses
Free services + 40% off retail
Company Swag
Team Bonding Activities (you get to plan quarterly)

MINIMUM QUALIFICATIONS REQUIRED:

Effective leadership skills
Excellent written and verbal communication skills
Ability to motivate a team to deliver a superior client experience
Exceptional Customer Service
Ability to juggle multiple priorities and deliverables simultaneously
Detail Oriented
Marketing experience
Management experience

PREFERRED (but not necessary):

2 years business and staff management
Marketing and Event Experience

Compensation: $40,000.00 - $60,000.00 per year

WAXING THE CITY CAREERS

At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

(if you already have a resume on Indeed)