Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement

LOVE WHAT YOU DO

At Waxing the City, we are passionate about helping our clients look and feel their best in their own skin. We believe the self-love that Beauty Professionals cultivate in their clients is invaluable to society, and we strive to champion the careers and craft of our team that cultivates self-esteem in others.

Our Studio Manager serves as the leader of the team, paving the path to success for our Cerologists® and the overall business. We are seeking an individual who shares our commitment to fostering a team-oriented, caring culture, while also supporting the financial goals of the studio. The ideal candidate should have a proven track record of managing all aspects of studio operations, including team coaching and development, human resource management, marketing, and fiscal accountability.

SUMMARY:

The Studio Manager is responsible for all day-to-day operations and management of the business, including leading the team to deliver the ultimate client experience.

The Studio Manager will also work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability.

ESSENTIAL FUNCTIONS:

Team management, including the following:

- Facilitation of daily studio huddles

- Weekly 1:1s with Cerologists®

- Recruiting and hiring

- Schedule management

- Staff development

- Management and tracking of client acquisition, experience, and retention, including promotions and Waxing the City loyalty program

- Local marketing, community engagement, local studio social media, and public relations

- Oversight of studio upkeep

- P&L management

ROLE SCOPE AND COMPLEXITY:

This role ensures that the business is running at maximum efficiency, the client experience is meeting expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.

The Studio Manager is responsible for oversight of operating according to the laws of the state of Georgia and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and are adept at delivering a high-end client experience.

MINIMUM QUALIFICATIONS REQUIRED:

- 2+ years business leadership/management experience

- 2+ years in client-facing role delivering a superior client experience

- Proven leadership and team development skills

- Excellent written and verbal communication skills

- Passion for providing an exceptional Customer Service experience

- Ability to juggle multiple priorities and tasks daily

- Detail Oriented

PREFERRED:

- 2 years leadership/management experience in the beauty/wellness/fitness space

Compensation: $50,000.00 - $65,000.00 per year

WAXING THE CITY CAREERS

At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

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